Privacy Policy

Overview

Sygma Media LLC (“Sygma Media,” “we,” “us”) provides digital marketing, SEO, website, Google Business Profile, and related services to aesthetic and medical practices in the United States. This Privacy Policy describes how we collect, use, and share information when you visit sygmamedia.com, contact us, or use our services as a client or prospective client.

Information we collect

Information you provide

• Contact details (name, email, phone, practice name, city, website URL) when you submit forms or email us.
• Business information needed to deliver services (logins you authorize, brand assets, content approvals, reporting recipients).
• Communications (emails, messages, call notes) related to proposals, onboarding, and ongoing work.

Information collected automatically

• Device and usage data on our website (IP address, browser type, pages viewed, referring URL, approximate location from IP).
• Cookies and similar technologies for site functionality, analytics, and performance (see Cookies).

Client marketing data

When you hire us, we may access analytics, search consoles, ad accounts, CRM exports, or website CMS data only with your permission, to perform the services described on our pricing page and in your statement of work.

How we use information

• Respond to inquiries and provide proposals.
• Perform contracted services (SEO, content, Maps, web updates, reporting).
• Improve our website, security, and client experience.
• Send operational messages (billing, deliverables, account notices).
• Comply with law, enforce our Terms of Service, and protect our rights.

We do not sell your personal information. We do not use client PHI for our own marketing. If you are a covered entity under HIPAA, any handling of protected health information is governed by your separate Business Associate Agreement (BAA) or client agreement—not this public summary alone.

How we share information

We share information only as needed to run our business:

• Service providers (hosting, email, analytics, project tools) under confidentiality obligations.
• Platforms you authorize (Google, Meta, your CMS host) when we manage accounts on your behalf.
• Professional advisors (legal, accounting) when required.
• Legal disclosures if required by law, subpoena, or to protect safety and rights.

Our site is hosted on Cloudflare Pages; analytics or tag managers may process data in the United States and other regions where those providers operate.

Retention & security

We retain information for as long as needed to provide services, meet legal obligations, and resolve disputes. When a client ends a partnership, we follow the handoff steps in our Terms and client agreement (access documentation; you keep your live assets).

We use reasonable administrative, technical, and organizational safeguards. No method of transmission or storage is 100% secure; please use strong passwords and limit shared access.

Your privacy rights (United States)

Depending on your state of residence, you may have rights to access, correct, delete, or obtain a copy of personal information we hold about you, and to opt out of certain processing (including targeted advertising where applicable).

California residents (CCPA/CPRA): You may request to know, delete, or correct personal information, and to opt out of the “sale” or “sharing” of personal information. We do not sell personal information. To exercise rights, email exec@sygmamedia.com with “Privacy Request” in the subject. We will verify your request as required by law.

Residents of Colorado, Connecticut, Virginia, Utah, Texas, Oregon, and other states with comprehensive privacy laws may have similar rights—we will honor applicable requests in line with those laws.

Cookies & analytics

We may use cookies and similar technologies for essential site functions, to remember preferences, and to understand traffic (e.g., Google Analytics or similar). You can control cookies through your browser settings; blocking cookies may affect site functionality.

Children

Our services and website are directed to business owners and professionals. We do not knowingly collect personal information from children under 13 (COPPA). If you believe a child has provided information to us, contact us to request deletion.

Changes & contact

We may update this policy from time to time. We will post the revised version on this page with a new effective date. Material changes may be communicated to active clients by email.

Questions or requests: exec@sygmamedia.com · +1 (212) 555-0147 · Contact form.